Who processes the data
Hub-Studio is a web development and digital marketing studio. We act as the controller of personal data you submit on the hub-studio.com.ua website.
If you have questions about how your data is processed, write to — we will respond within 5 business days.
What data we collect
Only what is necessary to respond to your request or hold a consultation. We do not collect excessive data and do not request sensitive information.
- Name — so we can address you correctly.
- Phone, email or messenger — so we can contact you about your request.
- Message and project details — so we can prepare a relevant response.
- Technical data: IP address, device and browser type, referrer — for spam protection and basic analytics.
Purposes and legal bases
We process data strictly within the stated purposes. The legal basis is your consent, given when submitting the form.
- Processing of requests and follow-up communication.
- Preparation of commercial offers and estimates.
- Performance of contractual relationships.
- Protection of the website from automated attacks and spam.
- Anonymous traffic analytics to improve the service.
Retention periods
Requests and correspondence are kept no longer than necessary for the processing purposes. By default — up to 24 months from the last interaction. After that, the data is deleted or anonymized.
Technical logs are kept for up to 90 days — this is required for security incident investigation.
Sharing with third parties
We do not sell or share personal data with third parties for marketing purposes. Sharing is possible only in limited cases:
- Infrastructure providers: site hosting, secure form delivery (e.g. Telegram Bot API for notifications).
- Analytics services — in anonymized form, subject to your cookie consent.
- Government authorities — when required by law.
Cookies and analytics
The website uses cookies for basic operation and anonymous analytics. Details — in our separate Cookies Policy.
Your rights
At any time you can request:
- Access to the data we process.
- Correction of inaccuracies.
- Deletion of your data ("right to be forgotten").
- Restriction of processing or objection to it.
- Withdrawal of consent — without affecting prior processing.
To exercise any of these rights, send a request to . We will respond within 30 days and confirm the action.
Security
Data is transmitted over HTTPS. Only team members involved in your project have access to your requests. We regularly update server software and apply reasonable technical and organizational protection measures.
Policy updates
We may update this policy when laws or studio processes change. The current version is always available at this URL. The effective date is shown at the top of the document.
Contact
For any questions about data processing, consent withdrawal, or exercising your rights, write to . We will respond as quickly as possible.